Macmillan Learning Achieve incident

Delay in Grades Reporting to Gradebook

Resolved after 1 hour 19 minutes, affecting Gradebook and Gradebook, on March 12, 2026.

resolved Mar 12, 2026, 05:00 PM UTC

Our team identified the issue causing the delay in grades reporting to the gradebook. The team then implemented a fix and all grades are now reporting to the gradebook.

Started
Mar 12, 2026, 03:40 PM UTC
Resolved
Mar 12, 2026, 05:00 PM UTC
Duration
1h 19m
Detected by Pingoru
Mar 12, 2026, 03:40 PM UTC

Affected components

GradebookGradebook

Update timeline

  1. investigating Mar 12, 2026, 03:40 PM UTC

    We are currently experiencing a delay in student grades appearing in the gradebook. Student grades are NOT lost. No further action needs to be taken and the grades do eventually appear. Our technical teams are actively engaged and working on addressing the issue. We will provide an update when we have more information.

  2. resolved Mar 12, 2026, 05:00 PM UTC

    Our team identified the issue causing the delay in grades reporting to the gradebook. The team then implemented a fix and all grades are now reporting to the gradebook.

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