Macmillan Learning Achieve incident
Completed Assignments Not Reporting To The Gradebook
Resolved after 4 hours 20 minutes, affecting Gradebook and Gradebook, on September 17, 2026.
This issue was resolved and all completed assignments should appear as such with grades reporting to the gradebook.
Affected components
Update timeline
- investigating Sep 17, 2026, 01:32 PM UTC
Our technical team is actively investigating an issue which is resulting in assignments that were completed by students not reporting to the gradebook and in some cases still showing as "In Progress". **No grades have been lost.** Grades are recorded in the background but they will not currently show up in either Achieve or downstream in local Learning Management System's gradebooks. Students can continue to submit assignments and grades will eventually show up in the gradebook. We will continue to send updates until grades are reporting as expected.
- resolved Sep 17, 2026, 05:53 PM UTC
This issue was resolved and all completed assignments should appear as such with grades reporting to the gradebook.
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