Resolved after 18 minutes, affecting Desktop app and Mobile app, on January 1, 2026.
The issue has been resolved and systems are fully operational since 14:20. We will continue to monitor the situation to ensure stability. We apologize for any inconvenience caused.
Affected components
Desktop appMobile app
Update timeline
- investigating Jan 01, 2026, 01:02 PM UTC
Right now there may be problems using the app, such as chatting and logging in.
- identified Jan 01, 2026, 01:21 PM UTC
The issue has been identified and we are currently working on a fix.
- resolved Jan 01, 2026, 01:22 PM UTC
The issue has been resolved and systems are fully operational since 14:20. We will continue to monitor the situation to ensure stability. We apologize for any inconvenience caused.
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