Lynes Outage History

Lynes had 21 outages in the last 2 years totaling 192h 49m of downtime — averaging 0.9 incidents per month.

There were 21 Lynes outages since October 21, 2024 totaling 192h 49m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.lynes.io

Minor June 2, 2026

Call disturbance

Detected by Pingoru: Jun 02, 2026, 10:59 AM UTC
Resolved: Jun 03, 2026, 08:59 AM UTC
Duration: 21h 59m

Timeline · 2 updates

investigating Jun 02, 2026, 10:38 AM UTC

We are currently experiencing an issue that in some cases can cause calls to drop unexpectedly. We are actively working to identify and address the cause. We apologize for any inconvenience this may cause.
resolved Jun 03, 2026, 08:59 AM UTC

Following an update from a subcontractor, the previous disruption has been resolved. Technicians continue to monitor the system. We apologize for any inconvenience this may have caused you and are following up on the work to prevent similar disruptions in the future.

Read the full incident report →

Minor May 21, 2026

Disturbance

Detected by Pingoru: May 21, 2026, 12:25 PM UTC
Resolved: May 21, 2026, 02:06 PM UTC
Duration: 1h 40m

Affected: Phone system

Timeline · 2 updates

investigating May 21, 2026, 12:20 PM UTC

We are currently experiencing issues with number provisioning. Our technicians are working intensively to solve the problem.
resolved May 21, 2026, 02:06 PM UTC

Previous disturbance has been remedied. Technicians continue to monitor the system. We apologize for any inconvenience this may have caused you and are following up on the work to counteract similar disruptions in the future.

Read the full incident report →

Minor March 17, 2026

TELIA - Silent calls

Detected by Pingoru: Mar 17, 2026, 08:17 AM UTC
Resolved: Mar 17, 2026, 08:17 AM UTC
Duration: —

Affected: Telia

Timeline · 2 updates

investigating Mar 17, 2026, 08:11 AM UTC

Some users are experiencing disruptions with silent calls to the Telia, troubleshooting is ongoing.
resolved Mar 17, 2026, 08:17 AM UTC

The service is back online and the 'silent call' issue has been resolved. Telia apologize for the interruption.

Read the full incident report →

Minor February 14, 2026

Some users may experience that the chat is not loading.

Detected by Pingoru: Feb 14, 2026, 07:04 AM UTC
Resolved: Feb 14, 2026, 01:05 PM UTC
Duration: 6h

Timeline · 2 updates

investigating Feb 14, 2026, 07:01 AM UTC

We are currently experiencing issues with the chat service. Troubleshooting is in progress and we are working to resolve the issue as quickly as possible.
resolved Feb 14, 2026, 01:05 PM UTC

Solved at 14.05

Read the full incident report →

Minor February 12, 2026

Provisioning issue

Detected by Pingoru: Feb 12, 2026, 08:07 AM UTC
Resolved: Feb 13, 2026, 02:39 PM UTC
Duration: 1d 6h

Timeline · 3 updates

investigating Feb 12, 2026, 08:04 AM UTC

Some users are currently experiencing problems with provisioning on parts of the system which can affect setting up new numbers or changes on SIM-cards.
investigating Feb 13, 2026, 11:02 AM UTC

The provisioning issues are still ongoing and may continue to affect setup of new numbers and changes on SIM-cards. We are investigating with highest priority and will provide an update as soon as possible.
resolved Feb 13, 2026, 02:39 PM UTC

Provisioning services are now back online, and the earlier issues affecting number setup and SIM-card changes have been resolved. If you are still experiencing issues, please restart your phone. If the issue persists, contact our support for manual assistance.

Read the full incident report →

Minor January 28, 2026

Login issues with iOS app

Detected by Pingoru: Jan 28, 2026, 01:33 PM UTC
Resolved: Jan 30, 2026, 08:22 AM UTC
Duration: 1d 18h

Timeline · 4 updates

investigating Jan 28, 2026, 01:31 PM UTC

We are currently investigating reports of login issues affecting our iPhone application. Our technical team is actively working to identify and resolve the cause as quickly as possible.
identified Jan 29, 2026, 06:55 AM UTC

We are continuing our efforts to resolve the login issues for iPhone users as a top priority. Our technical team is working tirelessly to find a solution. We sincerely apologize for any inconvenience caused and appreciate your continued patience.
identified Jan 30, 2026, 08:21 AM UTC

We are still working intensively to resolve the login issues for iPhone, but unfortunately, it is taking longer than expected. We sincerely apologize for any inconvenience this is causing and appreciate your patience as we do everything possible to resolve this.
resolved Jan 30, 2026, 08:22 AM UTC

We have deployed a fix for iOS resolving login issues on older versions; please force close and restart the app for the changes to take effect.

Read the full incident report →

Minor January 15, 2026

Operational disruption Telia/Subs

Detected by Pingoru: Jan 15, 2026, 08:02 AM UTC
Resolved: Jan 15, 2026, 02:55 PM UTC
Duration: 6h 52m

Affected: Telia

Timeline · 2 updates

investigating Jan 15, 2026, 07:59 AM UTC

Telia and Sub's customers may currently experience disruptions such as stutters or delays in calls. Technicians troubleshoot.
resolved Jan 15, 2026, 02:55 PM UTC

Previous disturbance has been remedied. Technicians continue to monitor the system. We apologize for any inconvenience this may have caused you and are following up on the work to counteract similar disruptions in the future.

Read the full incident report →

Minor January 10, 2026

Agents logged out in answer groups

Detected by Pingoru: Jan 10, 2026, 11:29 AM UTC
Resolved: Jan 10, 2026, 04:25 PM UTC
Duration: 4h 55m

Affected: Phone system

Timeline · 2 updates

investigating Jan 10, 2026, 11:00 AM UTC

Right now, some agents in answer groups may experience being logged out and need to log in again. We are actively troubleshooting and working to restore this as soon as possible. Troubleshooting is ongoing.
resolved Jan 10, 2026, 04:25 PM UTC

The issue has now been resolved. Thank you for your patience!

Read the full incident report →

Minor January 1, 2026

App availability

Detected by Pingoru: Jan 01, 2026, 01:03 PM UTC
Resolved: Jan 01, 2026, 01:22 PM UTC
Duration: 18m

Affected: Desktop appMobile app

Timeline · 3 updates

investigating Jan 01, 2026, 01:02 PM UTC

Right now there may be problems using the app, such as chatting and logging in.
identified Jan 01, 2026, 01:21 PM UTC

The issue has been identified and we are currently working on a fix.
resolved Jan 01, 2026, 01:22 PM UTC

The issue has been resolved and systems are fully operational since 14:20. We will continue to monitor the situation to ensure stability. We apologize for any inconvenience caused.

Read the full incident report →

Minor November 18, 2025

Degraded functions

Detected by Pingoru: Nov 18, 2025, 12:19 PM UTC
Resolved: Nov 18, 2025, 07:28 PM UTC
Duration: 7h 8m

Affected: Phone system

Timeline · 3 updates

investigating Nov 18, 2025, 12:19 PM UTC

We are currently seeing that external disruptions on the internet are affecting parts of the app. This may mean that some features are loading slower or not working as normal. The telephony works as usual otherwise.
monitoring Nov 18, 2025, 02:46 PM UTC

We now see that our services are gradually starting to recover and function again after today's disturbance. We are monitoring the situation closely until everything is completely stable.
resolved Nov 18, 2025, 07:28 PM UTC

This incident was resolved at Nov 18, 19:28 UTC

Read the full incident report →

Minor November 6, 2025

Provisioning issue SUBS

Detected by Pingoru: Nov 06, 2025, 12:01 PM UTC
Resolved: Nov 06, 2025, 09:34 PM UTC
Duration: 9h 32m

Timeline · 2 updates

investigating Nov 06, 2025, 12:01 PM UTC

We are currently experiencing issues with provisioning SUBS. This affects the ability to create, change, or delete subscriptions. Our technicians are working intensively to solve the problem.
resolved Nov 06, 2025, 09:34 PM UTC

Previous interference should now be fixed since 21:34. We apologize for any inconvenience this may have caused you and are following up on the work to counteract similar disruptions in the future.

Read the full incident report →

Minor October 27, 2025

Call disruption

Detected by Pingoru: Oct 27, 2025, 06:46 AM UTC
Resolved: Oct 27, 2025, 08:23 AM UTC
Duration: 1h 36m

Affected: Phone system

Timeline · 2 updates

investigating Oct 27, 2025, 06:46 AM UTC

Some users are experiencing interference with calls to and from the PBX, troubleshooting is ongoing.
resolved Oct 27, 2025, 08:23 AM UTC

Previous disturbance has been remedied since 08:54. Technicians continue to monitor the system. We apologize for any inconvenience this may have caused you and are following up on the work to counteract similar disruptions in the future.

Read the full incident report →

Minor June 30, 2025

Conversational Intelligence disturbance

Detected by Pingoru: Jun 30, 2025, 11:28 AM UTC
Resolved: Jun 30, 2025, 12:22 PM UTC
Duration: 53m

Affected: Call recording

Timeline · 2 updates

investigating Jun 30, 2025, 11:28 AM UTC

Some users are experiance issues with conversational intelligens, troubleshooting is ongoing.
resolved Jun 30, 2025, 12:22 PM UTC

Previous disturbance has been remedied. Technicians continue to monitor the system. We apologize for any inconvenience this may have caused you and are following up on the work to counteract similar disruptions in the future.

Read the full incident report →

Minor June 13, 2025

One-way sound

Detected by Pingoru: Jun 13, 2025, 09:13 AM UTC
Resolved: Jun 13, 2025, 11:14 AM UTC
Duration: 2h

Affected: Phone system

Timeline · 3 updates

investigating Jun 13, 2025, 09:13 AM UTC

We're working on a solution, we apologize for any inconvenience this may have caused you.
investigating Jun 13, 2025, 09:13 AM UTC

Some users experience interference with incoming and outgoing calls to the PBX where the experience is one-way audio. Troubleshooting is ongoing.
resolved Jun 13, 2025, 11:14 AM UTC

Previous disturbance has been remedied. Technicians continue to monitor the system. We apologize for any inconvenience this may have caused you and are following up on the work to counteract similar disruptions in the future.

Read the full incident report →

Minor June 12, 2025

Call issues

Detected by Pingoru: Jun 12, 2025, 09:06 AM UTC
Resolved: Jun 12, 2025, 09:08 AM UTC
Duration: 1m

Timeline · 2 updates

investigating Jun 12, 2025, 09:06 AM UTC

Some users has reported issues with Subs and calls
resolved Jun 12, 2025, 09:08 AM UTC

Previous disturbance has been remedied. Technicians continue to monitor the system. We apologize for any inconvenience this may have caused you and are following up on the work to counteract similar disruptions in the future. If you still experience problems, please contact our support team for further troubleshooting.

Read the full incident report →

Minor May 12, 2025

Operational disruption Tre

Detected by Pingoru: May 12, 2025, 08:50 AM UTC
Resolved: May 12, 2025, 12:16 PM UTC
Duration: 3h 26m

Affected: Three

Timeline · 2 updates

investigating May 12, 2025, 08:50 AM UTC

Tre customers may experience disruptions that affect calls, their technicians are troubleshooting.
resolved May 12, 2025, 12:16 PM UTC

Operator Tre announces that the fault has been rectified.

Read the full incident report →

Minor April 22, 2025

High Load on Call Log Systems

Detected by Pingoru: Apr 22, 2025, 12:20 PM UTC
Resolved: Apr 24, 2025, 11:45 AM UTC
Duration: 1d 23h

Affected: Phone systemAnalytics

Timeline · 5 updates

identified Apr 22, 2025, 12:20 PM UTC

We are currently experiencing a very high load on our call log databases. To address this, we will be increasing system capacity tonight at 22:00. During this upgrade, there may be a brief period where some call logs might not be saved correctly. This only affects the logging of calls – the calls themselves will not be impacted and will function as normal. We apologize for any inconvenience this may cause and thank you for your patience.
monitoring Apr 22, 2025, 09:19 PM UTC

Capacity has been incresed
investigating Apr 23, 2025, 09:00 AM UTC

We are currently experiencing a very high load on our call log databases
monitoring Apr 23, 2025, 10:50 AM UTC

Issue has been patched and monitored since 12:00
resolved Apr 24, 2025, 11:45 AM UTC

Issue has been resolved since 12:00 yesterday

Read the full incident report →

Minor April 17, 2025

Some users are currently experiencing issues with incoming calls in answer groups. Troubleshooting is in progress.

Detected by Pingoru: Apr 17, 2025, 11:31 AM UTC
Resolved: Apr 17, 2025, 12:33 PM UTC
Duration: 1h 2m

Affected: Phone system

Timeline · 2 updates

investigating Apr 17, 2025, 11:31 AM UTC

Some users are currently experiencing issues with incoming calls in answer groups. Troubleshooting is in progress.
resolved Apr 17, 2025, 12:33 PM UTC

The issue was resolved at 13:57.

Read the full incident report →

Minor March 11, 2025

Text-to-speech disturbance

Detected by Pingoru: Mar 11, 2025, 07:21 AM UTC
Resolved: Mar 11, 2025, 07:24 AM UTC
Duration: 3m

Affected: Phone system

Timeline · 2 updates

investigating Mar 11, 2025, 07:21 AM UTC

Some users are experiencing interference with incoming calls to numbers that have a text-to-speech, troubleshooting is ongoing.
resolved Mar 11, 2025, 07:24 AM UTC

Previous disturbance has been remedied. Technicians continue to monitor the system. We apologize for any inconvenience this may have caused you and are following up on the work to counteract similar disruptions in the future.

Read the full incident report →

Minor February 18, 2025

Operational disruption Tele2

Detected by Pingoru: Feb 18, 2025, 07:14 AM UTC
Resolved: Feb 18, 2025, 10:04 AM UTC
Duration: 2h 50m

Affected: Tele2

Timeline · 2 updates

investigating Feb 18, 2025, 07:14 AM UTC

Tele2 customers may experience interference that affects calls, their technicians are troubleshooting. Tele2 recommends restarting the mobile phone in case of problems.
resolved Feb 18, 2025, 10:04 AM UTC

Tele2 announces that the error has been rectified. A restart of the mobile may be required if problems persist.

Read the full incident report →

Minor October 23, 2024

Operational disruption Telenor

Detected by Pingoru: Oct 23, 2024, 06:44 AM UTC
Resolved: Oct 23, 2024, 08:24 AM UTC
Duration: 1h 39m

Affected: Telenor

Timeline · 3 updates

investigating Oct 23, 2024, 06:44 AM UTC

Telenor customers may experience disruptions affecting calls, their technicians are troubleshooting.
investigating Oct 23, 2024, 07:46 AM UTC

Telenor has taken a measure to reduce the problems at 09:20 but announces that it may require a restart of the phone.
resolved Oct 23, 2024, 08:24 AM UTC

Telenor announces that the error has been rectified. If the error persists, Telenor recommends restarting the mobile.

Read the full incident report →