Luma incident

Authentication degraded: upstream provider issue

Resolved after 1 hour 45 minutes, affecting API and Dream Machine and 1 more, on July 16, 2026.

resolved Jul 16, 2026, 10:11 AM UTC

The upstream auth provider issue has been resolved. Logins and SSO are back to normal across all apps. We've confirmed recovery and will continue monitoring.

Started
Jul 16, 2026, 08:26 AM UTC
Resolved
Jul 16, 2026, 10:11 AM UTC
Duration
1h 45m
Detected by Pingoru
Jul 16, 2026, 08:26 AM UTC

Affected components

APIDream MachineLuma Agents

Update timeline

  1. investigating Jul 16, 2026, 08:26 AM UTC

    We're experiencing degraded authentication across some of our applications due to an ongoing incident with our upstream identity provider/ Users may see slow or failed logins, including SSO. Existing sessions are not affected. We're monitoring the provider's status and will update as soon as service is restored.

  2. resolved Jul 16, 2026, 10:11 AM UTC

    The upstream auth provider issue has been resolved. Logins and SSO are back to normal across all apps. We've confirmed recovery and will continue monitoring.

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