Luma Outage History

Luma is up right now

Pingoru has recorded 30 incidents for Luma: 28 in the last 12 months and 3 in the last 90 days.

Source: status.lumalabs.ai

30incidents recorded
28last 12 months
3last 90 days
4 hourstypical duration

Incidents, newest first

Minor September 16, 2026 Ray2 increased queue times 13h API, Dream Machine

Started Sep 16, 2026, 12:00 PM UTC· resolved Sep 17, 2026, 01:00 AM UTC

  1. investigating Sep 16, 2026, 12:00 PM UTC

    we are observing high queue times for Ray2

  2. resolved Sep 17, 2026, 01:00 AM UTC

    service is back to normal

Read the full incident report →

Minor September 15, 2026 Ray2 Flash service degraded 2h API, Dream Machine

Started Sep 15, 2026, 10:00 PM UTC· resolved Sep 16, 2026, 12:00 AM UTC

  1. investigating Sep 15, 2026, 10:00 PM UTC

    we’ve observed that ray2-flash jobs are timed out.

  2. resolved Sep 16, 2026, 12:00 AM UTC

    service is back to normal

Read the full incident report →

Minor September 2, 2026 Ray2 Flash service degraded 9h API, Dream Machine

Started Sep 02, 2026, 05:00 PM UTC· resolved Sep 03, 2026, 02:00 AM UTC

  1. investigating Sep 02, 2026, 05:00 PM UTC

    we’ve observed that ray2-flash jobs are timed out.

  2. resolved Sep 03, 2026, 02:00 AM UTC

    Service is back to normal

Read the full incident report →

Minor July 16, 2026 Authentication degraded: upstream provider issue 1h 45m API, Dream Machine, Luma Agents

Started Jul 16, 2026, 08:26 AM UTC· resolved Jul 16, 2026, 10:11 AM UTC

  1. investigating Jul 16, 2026, 08:26 AM UTC

    We're experiencing degraded authentication across some of our applications due to an ongoing incident with our upstream identity provider/ Users may see slow or failed logins, including SSO. Existing sessions are not affected. We're monitoring the provider's status and will update as soon as service is restored.

  2. resolved Jul 16, 2026, 10:11 AM UTC

    The upstream auth provider issue has been resolved. Logins and SSO are back to normal across all apps. We've confirmed recovery and will continue monitoring.

Read the full incident report →

Minor June 22, 2026 Ray2 flash increased queue times 7h 30m API, Dream Machine

Started Jun 22, 2026, 05:00 PM UTC· resolved Jun 23, 2026, 12:30 AM UTC

  1. investigating Jun 22, 2026, 05:00 PM UTC

    we noticed an issue in the underlying infra affecting Ray2 flash

  2. resolved Jun 23, 2026, 12:30 AM UTC

    Ray2 flash is back to normal

Read the full incident report →

Minor May 29, 2026 Ray and UNI-1 are degraded 1h 40m API, Dream Machine, Luma Agents

Started May 29, 2026, 03:10 PM UTC· resolved May 29, 2026, 04:50 PM UTC

  1. investigating May 29, 2026, 03:10 PM UTC

    Ray and UNI-1 are experiencing service degradation due to an underlying data center issue.

  2. resolved May 29, 2026, 04:50 PM UTC

    service is back to normal

Read the full incident report →

Minor May 28, 2026 Dream Machine is degraded 4h 45m Dream Machine

Started May 28, 2026, 11:00 PM UTC· resolved May 29, 2026, 03:45 AM UTC

  1. investigating May 28, 2026, 11:00 PM UTC

    We observed that Dream Machine jobs remained in a loading state.

  2. resolved May 29, 2026, 03:45 AM UTC

    Dream Machine is back to normal.

Read the full incident report →

Minor April 28, 2026 Luma Agents experiencing issues 30m Luma Agents

Started Apr 28, 2026, 02:10 PM UTC· resolved Apr 28, 2026, 02:40 PM UTC

  1. investigating Apr 28, 2026, 02:10 PM UTC

    unable to load boards

  2. resolved Apr 28, 2026, 02:40 PM UTC

    service is now back to normal

Read the full incident report →

Minor April 16, 2026 Ray2 increased queue times 2h 30m API, Dream Machine

Started Apr 16, 2026, 02:30 AM UTC· resolved Apr 16, 2026, 05:00 AM UTC

  1. investigating Apr 16, 2026, 02:30 AM UTC

    we observed unexpected failures on internal storage

  2. resolved Apr 16, 2026, 05:00 AM UTC

    Ray2 is back to normal

Read the full incident report →

Minor April 4, 2026 Elevated error rates observed on Ray3 and Ray2 13h API, Dream Machine

Started Apr 04, 2026, 07:00 AM UTC· resolved Apr 04, 2026, 08:00 PM UTC

  1. investigating Apr 04, 2026, 07:00 AM UTC

    we are experiencing elevated error rates on Ray3 and Ray2 due to intermittent network issues with an upstream provider. we are actively investigating.

  2. resolved Apr 04, 2026, 08:00 PM UTC

    The issue has been resolved. service is back to normal.

Read the full incident report →

Minor March 23, 2026 Ray3.14, Ray3, Ray2 Services Degraded 1d 5h API, Dream Machine, Luma Agents

Started Mar 23, 2026, 01:29 PM UTC· resolved Mar 24, 2026, 07:00 PM UTC

  1. investigating Mar 23, 2026, 01:29 PM UTC

    We are observing high queue times for Ray3.14, Ray3, Ray2 services.

  2. investigating Mar 23, 2026, 11:00 PM UTC

    Ray3 and Ray3.14 are back to normal. Ray2 still has a high queue.

  3. resolved Mar 24, 2026, 07:00 PM UTC

    Ray2 is back to normal

Read the full incident report →

Minor March 20, 2026 Ray3.14 Service Degraded 4h 41m Dream Machine, Luma Agents

Started Mar 20, 2026, 10:49 AM UTC· resolved Mar 20, 2026, 03:30 PM UTC

  1. investigating Mar 20, 2026, 10:49 AM UTC

    We are observing high queue times for Ray3.14.

  2. resolved Mar 20, 2026, 03:30 PM UTC

    Ray3.14 is back to normal.

Read the full incident report →

Minor March 17, 2026 Luma Agents is degraded 18m Luma Agents

Started Mar 17, 2026, 07:56 PM UTC· resolved Mar 17, 2026, 08:14 PM UTC

  1. investigating Mar 17, 2026, 07:56 PM UTC

    Investigating reports of high error rates on agent flows

  2. resolved Mar 17, 2026, 08:14 PM UTC

    Issue resolved

Read the full incident report →

Minor March 15, 2026 Luma Agents experiencing Chat Agent degradation 10h Luma Agents

Started Mar 15, 2026, 05:00 AM UTC· resolved Mar 15, 2026, 03:00 PM UTC

  1. investigating Mar 15, 2026, 05:00 AM UTC

    Chat Agent is not functioning for some Luma Agents

  2. resolved Mar 15, 2026, 03:00 PM UTC

    Luma Agents are back to normal.

Read the full incident report →

Minor March 12, 2026 Ray3, Ray2 service degraded 20m API, Dream Machine, Luma Agents

Started Mar 12, 2026, 02:50 AM UTC· resolved Mar 12, 2026, 03:10 AM UTC

  1. investigating Mar 12, 2026, 02:50 AM UTC

    Ray3, Ray2 service degraded

  2. resolved Mar 12, 2026, 03:10 AM UTC

    Ray2, Ray3 are back to normal

Read the full incident report →

Minor February 24, 2026 Ray3 service degraded 30m API, Dream Machine

Started Feb 24, 2026, 07:30 PM UTC· resolved Feb 24, 2026, 08:00 PM UTC

  1. investigating Feb 24, 2026, 07:30 PM UTC

    ray3 service degraded

  2. resolved Feb 24, 2026, 08:00 PM UTC

    service is back to normal

Read the full incident report →

Minor February 3, 2026 Ray3, Ray2 increased queue times 3h API, Dream Machine

Started Feb 03, 2026, 04:00 AM UTC· resolved Feb 03, 2026, 07:00 AM UTC

  1. investigating Feb 03, 2026, 04:00 AM UTC

    we are observing high queue times for Ray3, Ray2

  2. resolved Feb 03, 2026, 07:00 AM UTC

    back to normal

Read the full incident report →

Minor February 2, 2026 Ray3, Ray2 increased queue times 1h 20m API, Dream Machine

Started Feb 02, 2026, 07:10 PM UTC· resolved Feb 02, 2026, 08:30 PM UTC

  1. investigating Feb 02, 2026, 07:10 PM UTC

    we are observing high queue times for Ray3, Ray2

  2. resolved Feb 02, 2026, 08:30 PM UTC

    back to normal

Read the full incident report →

Minor January 27, 2026 Ray2 increased queue times 2h 20m API, Dream Machine

Started Jan 27, 2026, 07:00 PM UTC· resolved Jan 27, 2026, 09:20 PM UTC

  1. investigating Jan 27, 2026, 07:00 PM UTC

    we are observing high queue times for Ray2

  2. resolved Jan 27, 2026, 09:20 PM UTC

    back to normal

Read the full incident report →

Minor January 26, 2026 Ray3, Ray2 increased queue times 1h 30m API, Dream Machine

Started Jan 26, 2026, 04:30 PM UTC· resolved Jan 26, 2026, 06:00 PM UTC

  1. investigating Jan 26, 2026, 04:30 PM UTC

    we are observing high queue times for Ray3, Ray2

  2. resolved Jan 26, 2026, 06:00 PM UTC

    back to normal

Read the full incident report →

Minor January 23, 2026 Ray3 increased queue times 1h 20m API, Dream Machine

Started Jan 23, 2026, 06:00 AM UTC· resolved Jan 23, 2026, 07:20 AM UTC

  1. investigating Jan 23, 2026, 06:00 AM UTC

    we are observing high queue times for Ray3

  2. resolved Jan 23, 2026, 07:20 AM UTC

    ray3 queue is back to normal

Read the full incident report →

Minor January 22, 2026 Ray2 relaxed increased queue times 30m API, Dream Machine

Started Jan 22, 2026, 11:00 PM UTC· resolved Jan 22, 2026, 11:30 PM UTC

  1. investigating Jan 22, 2026, 11:00 PM UTC

    we are observing high queue times for Ray2 relaxed

  2. resolved Jan 22, 2026, 11:30 PM UTC

    ray2 relaxed is back to normal

Read the full incident report →

Minor January 21, 2026 ray3 service degraded – API, Dream Machine

Started Jan 21, 2026, 02:55 PM UTC· resolved Jan 21, 2026, 02:55 PM UTC

  1. resolved Jan 21, 2026, 02:55 PM UTC

    ray3 service degraded

Read the full incident report →

Minor January 20, 2026 Ray2 Flash degraded. 5h 14m API, Dream Machine

Started Jan 20, 2026, 08:46 PM UTC· resolved Jan 21, 2026, 02:00 AM UTC

  1. investigating Jan 20, 2026, 08:46 PM UTC

    Ray2 Flash service is currently experiencing degraded performance.

  2. resolved Jan 21, 2026, 02:00 AM UTC

    ray2 flash is back to normal

Read the full incident report →

Minor January 17, 2026 Ray 3 and Ray 2 queues are longer than usual 3h 30m API, Dream Machine

Started Jan 17, 2026, 04:30 PM UTC· resolved Jan 17, 2026, 08:00 PM UTC

  1. investigating Jan 17, 2026, 04:30 PM UTC

    we are observing high queue times for Ray3 and Ray2

  2. investigating Jan 17, 2026, 05:00 PM UTC

    ray2 queue is back to normal

  3. resolved Jan 17, 2026, 08:00 PM UTC

    back to normal

Read the full incident report →