Resolved after 3 hours, affecting Status by service (Auth service (US)) and Status by service (Auth service (Japan)) and 1 more, on November 4, 2025.
The incident was traced to transient network jitter from our cloud provider. Service performance has recovered, and we’ll continue to monitor for any recurrence.
Affected components
Status by service (Auth service (US))Status by service (Auth service (Japan))Status by service (Auth service (US))Status by service (Auth service (Japan))
Update timeline
- investigating Nov 04, 2025, 09:36 PM UTC
We're investigating elevated error rates and timeouts affecting the US region.
- resolved Nov 05, 2025, 12:36 AM UTC
The incident was traced to transient network jitter from our cloud provider. Service performance has recovered, and we’ll continue to monitor for any recurrence.
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