Resolved after 1 hour 49 minutes, affecting Status by service (Cloud service) and Status by service (Auth service (Europe)) and 1 more, on December 1, 2025.
The abnormal traffic source was contained and affected domains were temporarily blocked. Performance returned to normal for all tenants. We’re contacting the customer involved to verify intent and ensure proper setup going forward.
Affected components
Update timeline
- investigating Dec 01, 2025, 09:56 AM UTC
We observed a sudden traffic spike from a single tenant that caused elevated response times for some Logto Cloud tenants. The load originated from an unexpected pattern and triggered protective limits on our side. We began investigation immediately.
- resolved Dec 01, 2025, 11:45 AM UTC
The abnormal traffic source was contained and affected domains were temporarily blocked. Performance returned to normal for all tenants. We’re contacting the customer involved to verify intent and ensure proper setup going forward.
Your product runs on more than Logto
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services