Logto incident

Incorrect US status

Resolved after 1 hour, affecting Status by service (Auth service (US)) and Status by service (Auth service (US)), on December 8, 2025.

resolved Dec 08, 2025, 10:34 AM UTC

The issue came from an internal component used by our proxy, which caused incorrect status reporting. We're updating our error handling to prevent this going forward. Service availability was not affected.

Started
Dec 08, 2025, 09:34 AM UTC
Resolved
Dec 08, 2025, 10:34 AM UTC
Duration
1h
Detected by Pingoru
Dec 08, 2025, 09:34 AM UTC

Affected components

Status by service (Auth service (US))Status by service (Auth service (US))

Update timeline

  1. investigating Dec 08, 2025, 09:34 AM UTC

    The US region is reporting a false outage while services are operating normally. We're investigating.

  2. resolved Dec 08, 2025, 10:34 AM UTC

    The issue came from an internal component used by our proxy, which caused incorrect status reporting. We're updating our error handling to prevent this going forward. Service availability was not affected.

Your product runs on more than Logto

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →