Logto incident

Service disruption in AU region

Resolved after 5 minutes, affecting section-179890 (Auth service (Australia)) and section-179890 (Auth service (Australia)), on December 11, 2025.

resolved Dec 11, 2025, 01:18 AM UTC

The AU auth service has recovered. Azure completed the database update and traffic is stable again.

Started
Dec 11, 2025, 01:13 AM UTC
Resolved
Dec 11, 2025, 01:18 AM UTC
Duration
5m
Detected by Pingoru
Dec 11, 2025, 01:13 AM UTC

Affected components

section-179890 (Auth service (Australia))section-179890 (Auth service (Australia))

Update timeline

  1. investigating Dec 11, 2025, 01:13 AM UTC

    We’re seeing intermittent failures on the AU auth service due to an internal Azure database update. Impact is limited to some requests. We’re tracking the upstream change.

  2. resolved Dec 11, 2025, 01:18 AM UTC

    The AU auth service has recovered. Azure completed the database update and traffic is stable again.

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