Logto incident

Auth services are down

Resolved after 2 hours 53 minutes, affecting section-179890 (Auth service (Europe)) and section-179890 (Auth service (US)) and 1 more, on June 12, 2025.

resolved Jun 12, 2025, 09:00 PM UTC

Update: Cloudflare services have mostly recovered, and your Logto service performance should now be back to normal. The postmortem can be found here.

Started
Jun 12, 2025, 06:07 PM UTC
Resolved
Jun 12, 2025, 09:00 PM UTC
Duration
2h 53m
Detected by Pingoru
Jun 12, 2025, 06:07 PM UTC

Affected components

section-179890 (Auth service (Europe))section-179890 (Auth service (US))section-179890 (Auth service (Australia))section-179890 (Auth service (Japan))

Update timeline

  1. investigating Jun 12, 2025, 06:07 PM UTC

    Auth service APIs are currently returning 500. We are investigating the issue.

  2. resolved Jun 12, 2025, 09:00 PM UTC

    Update: Cloudflare services have mostly recovered, and your Logto service performance should now be back to normal. The postmortem can be found here.

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