Loggly incident

Degraded Data Collection

Resolved after 3 hours 47 minutes, affecting Data Collection & Storage, on October 6, 2026.

identified Oct 06, 2026, 03:42 PM UTC

We are continuing to work on a fix for this issue.

Started
Oct 06, 2026, 12:16 PM UTC
Resolved
Oct 06, 2026, 04:04 PM UTC
Duration
3h 47m
Detected by Pingoru
Oct 06, 2026, 12:16 PM UTC

Affected components

Data Collection & Storage

Update timeline

  1. investigating Oct 06, 2026, 12:16 PM UTC

    We are currently investigating an issue affecting log ingestion for a subset of customers. Customers using certain ingestion endpoints may experience delayed processing or failed ingestion of new log data. Services not utilizing the affected ingestion path remain operational. We will provide an update within the hour.

  2. investigating Oct 06, 2026, 12:17 PM UTC

    We are continuing to investigate this issue.

  3. investigating Oct 06, 2026, 01:19 PM UTC

    We are continuing to investigate this issue.

  4. identified Oct 06, 2026, 01:42 PM UTC

    The issue has been identified and a fix is being implemented.

  5. identified Oct 06, 2026, 02:42 PM UTC

    We are continuing to work on a fix for this issue.

  6. identified Oct 06, 2026, 03:42 PM UTC

    We are continuing to work on a fix for this issue.

  7. resolved Oct 06, 2026, 04:04 PM UTC

    This incident has been resolved.

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