Resolved after 3 hours 11 minutes, affecting Store Locators and Product Locators and 1 more, on February 24, 2025.
A fix has been implemented. We expect all data to be back to current status within 90 minutes.
Affected components
Update timeline
- investigating Feb 24, 2025, 01:10 PM UTC
We are currently investigating infrastructure issues which are causing problems with dealer feed/data ingestion and management. Please be patient as we work through this.
- investigating Feb 24, 2025, 01:24 PM UTC
We are continuing to investigate the issue. Thanks for your patience!
- identified Feb 24, 2025, 01:44 PM UTC
We have identified the cause of the issue but are working to restore services to 100% efficiency. We will update the status every 15 minutes until resolved. There is no ETA at this time. Thanks for your patience.
- identified Feb 24, 2025, 02:06 PM UTC
We are continuing to work on a fix. Until further notice, all automatically ingested or manually managed dealer list data will not be reflected on Locally web properties. Additionally, all ingested inventory data will not be reflected on any Locally web properties. Only (dealer and inventory) data that was ingested prior to 2 hours ago will be displayed.
- identified Feb 24, 2025, 02:15 PM UTC
We are continuing to work on a fix for this issue.
- identified Feb 24, 2025, 02:48 PM UTC
We are still working to solve the dealer and inventory data ingestion issue. We will post another update within the next 90 minutes.
- monitoring Feb 24, 2025, 04:03 PM UTC
A fix has been implemented. We expect all data to be back to current status within 90 minutes.
- resolved Feb 24, 2025, 04:21 PM UTC
This incident has been resolved.
Your product runs on more than Locally
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services