Locally incident

Daily ShopSense reports & Inventory Ingestion experiencing errors

Resolved after 6 hours 39 minutes, affecting Inventory Ingestion and API (v2 / Headless, Cart, ShopSense, and Marketing) and 1 more, on August 20, 2025.

identified Aug 20, 2025, 02:51 PM UTC

We are continuing to work on a fix for this issue.

Started: Aug 20, 2025, 01:22 PM UTC
Resolved: Aug 20, 2025, 08:02 PM UTC
Duration: 6h 39m
Detected by Pingoru: Aug 20, 2025, 01:22 PM UTC

Affected components

Inventory IngestionAPI (v2 / Headless, Cart, ShopSense, and Marketing)Brand & Retailer Analytics

Update timeline

identified Aug 20, 2025, 01:22 PM UTC

The issue has been identified and a fix is being implemented.
identified Aug 20, 2025, 01:23 PM UTC

We are continuing to work on a fix for this issue.
identified Aug 20, 2025, 02:51 PM UTC

We are continuing to work on a fix for this issue.
resolved Aug 20, 2025, 08:02 PM UTC

This incident has been resolved.

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