Resolved after 8 hours 12 minutes, affecting API (v2 / Headless, Cart, ShopSense, and Marketing), on January 23, 2026.
The issue has been identified and a fix is being implemented.
Affected components
API (v2 / Headless, Cart, ShopSense, and Marketing)
Update timeline
- identified Jan 23, 2026, 11:49 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Jan 23, 2026, 08:02 PM UTC
This incident has been resolved.
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