Resolved after 1 hour 21 minutes, affecting LoanPro - LMS Web Application, on February 24, 2025.
We have resolved the issue, any impacted client can now log in and resume operations. Thank you for your patience.
Affected components
Update timeline
- identified Feb 24, 2025, 11:04 PM UTC
We have identified an issue with our MFA service preventing some users with this feature from being able to log in to the SaaS environment. We are looking into the issue and will provide updates here. Please reach out to our support team if you are impacted at [email protected]. All other functions, such as API, payment processing, and loan calculations, are working as expected. Thank you for your patience.
- resolved Feb 25, 2025, 12:25 AM UTC
We have resolved the issue, any impacted client can now log in and resume operations. Thank you for your patience.
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