LlamaIndex incident

API connectivity issues

Resolved after 22 minutes, affecting LlamaParse API and LlamaParse UI, on April 28, 2026.

monitoring Apr 28, 2026, 08:16 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Apr 28, 2026, 08:01 PM UTC
Resolved
Apr 28, 2026, 08:24 PM UTC
Duration
22m
Detected by Pingoru
Apr 28, 2026, 08:01 PM UTC

Affected components

LlamaParse APILlamaParse UI

Update timeline

  1. investigating Apr 28, 2026, 08:01 PM UTC

    We are currently investigating this issue.

  2. identified Apr 28, 2026, 08:16 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 28, 2026, 08:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 28, 2026, 08:24 PM UTC

    This incident has been resolved.

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