LlamaIndex incident

Degraded parsing latency

Resolved after 1 hour 59 minutes, affecting LlamaParse API and LlamaParse API, on July 2, 2026.

investigating Jul 02, 2026, 02:40 AM UTC

We are currently investigating this issue.

Started
Jul 02, 2026, 02:40 AM UTC
Resolved
Jul 02, 2026, 04:39 AM UTC
Duration
1h 59m
Detected by Pingoru
Jul 02, 2026, 02:40 AM UTC

Affected components

LlamaParse APILlamaParse API

Update timeline

  1. investigating Jul 02, 2026, 02:40 AM UTC

    We are currently investigating this issue.

  2. resolved Jul 02, 2026, 04:39 AM UTC

    This incident has been resolved.

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