LlamaIndex incident

LlamaCloud Index Retrieval Elevated Error Rates

Minor Vendor's status page →

Resolved after 3 hours 10 minutes, affecting LlamaParse API and LlamaParse API, on December 8, 2025.

investigating Dec 08, 2025, 04:42 PM UTC

We are continuing to investigate this issue.

Started
Dec 08, 2025, 04:42 PM UTC
Resolved
Dec 08, 2025, 07:52 PM UTC
Duration
3h 10m
Detected by Pingoru
Dec 08, 2025, 04:42 PM UTC

Affected components

LlamaParse APILlamaParse API

Update timeline

  1. investigating Dec 08, 2025, 04:42 PM UTC

    We are investigating elevated error rates in Index retrieval

  2. investigating Dec 08, 2025, 04:42 PM UTC

    We are continuing to investigate this issue.

  3. resolved Dec 08, 2025, 07:52 PM UTC

    This incident has been resolved.

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