LlamaIndex incident

Currently down in EU and NA

Critical Vendor's status page →

Resolved after 2 hours 52 minutes, affecting LlamaParse API and LlamaParse API, on March 1, 2026.

monitoring Mar 01, 2026, 02:28 PM UTC

We are continuing to monitor for any further issues.

Other major vendors with incidents that started within 30 minutes of this one

Snowflake Outage AWS - Middle East (UAE): INC0152681 Amazon Web Services Outage Service impact: Increased Error Rates MongoDB Outage Impaired Cluster Operations – AWS me-central-1 (United Arab Emirates) and AWS me-south-1 (Bahrain)
Started
Mar 01, 2026, 01:31 PM UTC
Resolved
Mar 01, 2026, 04:24 PM UTC
Duration
2h 52m
Detected by Pingoru
Mar 01, 2026, 01:31 PM UTC

Affected components

LlamaParse APILlamaParse API

Update timeline

  1. investigating Mar 01, 2026, 01:31 PM UTC

    We are currently investigating the issue

  2. investigating Mar 01, 2026, 01:52 PM UTC

    We are continuing to investigate this issue.

  3. identified Mar 01, 2026, 01:53 PM UTC

    We have identified the issue, EU is now back online, US will be soon up.

  4. monitoring Mar 01, 2026, 02:23 PM UTC

    We have identify the issue and deploy a fix. Service are going back to normal progressively

  5. monitoring Mar 01, 2026, 02:28 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Mar 01, 2026, 04:24 PM UTC

    This incident has been resolved.

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