LlamaIndex incident

Issue creating new index

Major Vendor's status page →

Resolved after 1 hour 15 minutes, affecting LlamaParse API and LlamaParse API, on April 10, 2025.

identified Apr 10, 2025, 04:52 AM UTC

Issue is now resolved.

Started
Apr 10, 2025, 03:38 AM UTC
Resolved
Apr 10, 2025, 04:54 AM UTC
Duration
1h 15m
Detected by Pingoru
Apr 10, 2025, 03:38 AM UTC

Affected components

LlamaParse APILlamaParse API

Update timeline

  1. identified Apr 10, 2025, 03:38 AM UTC

    Partial outage in indexing. New index creation is impacted (displaying success but failing silently). Existing indexes are not impacted.

  2. identified Apr 10, 2025, 04:52 AM UTC

    Issue is now resolved.

  3. resolved Apr 10, 2025, 04:54 AM UTC

    This incident has been resolved.

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