LlamaIndex incident

System Degraded - Login and Job Resolution Issues

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Resolved after 4 minutes, affecting LlamaParse API and LlamaParse API and 1 more, on May 5, 2026.

investigating May 05, 2026, 08:55 PM UTC

We are currently investigating this issue.

Started
May 05, 2026, 08:55 PM UTC
Resolved
May 05, 2026, 08:59 PM UTC
Duration
4m
Detected by Pingoru
May 05, 2026, 08:55 PM UTC

Affected components

LlamaParse APILlamaParse APILlamaParse UILlamaParse UI

Update timeline

  1. investigating May 05, 2026, 08:55 PM UTC

    We are currently investigating this issue.

  2. resolved May 05, 2026, 08:59 PM UTC

    This incident has been resolved.

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