LiveKit incident

Elevated RoomService API error rates in London

Resolved after 52 minutes, affecting United Kingdom - Real Time Communication, on July 14, 2026.

resolved Jul 14, 2026, 10:41 AM UTC

Error rates for room creation in our London region have remained normal since 09:06 am UTC and we are no longer seeing any issues.

Started
Jul 14, 2026, 09:49 AM UTC
Resolved
Jul 14, 2026, 10:41 AM UTC
Duration
52m
Detected by Pingoru
Jul 14, 2026, 09:49 AM UTC

Affected components

United Kingdom - Real Time Communication

Update timeline

  1. monitoring Jul 14, 2026, 09:49 AM UTC

    Between 08:54 am and 09:06 am UTC, some requests to create new rooms in our London region failed with errors. Error rates returned to normal by 09:06 am UTC and a fix has been applied. We are continuing to monitor.

  2. resolved Jul 14, 2026, 10:41 AM UTC

    Error rates for room creation in our London region have remained normal since 09:06 am UTC and we are no longer seeing any issues.

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