LiveKit incident
Intermittent connection timeouts in the Frankfurt region
Resolved after 1 hour 4 minutes, affecting Europe Central - Real Time Communication, on October 16, 2026.
This incident is resolved. Connections to the Frankfurt region have returned to normal.
Affected components
Update timeline
- investigating Oct 16, 2026, 10:55 AM UTC
We are investigating intermittent timeouts when establishing new connections to our Frankfurt (EU) region. A small percentage of connection attempts may time out. We are routing traffic away from the affected infrastructure and will post an update once this is complete.
- monitoring Oct 16, 2026, 11:15 AM UTC
We have routed traffic away from the affected infrastructure in our Frankfurt (EU) region, and new connections should no longer time out. We are monitoring to confirm that connection times have returned to normal.
- resolved Oct 16, 2026, 11:59 AM UTC
This incident is resolved. Connections to the Frankfurt region have returned to normal.
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