LiveKit incident

Investigating connection failure and SIP transfer error reports in US East

Resolved after 30 minutes, affecting US East - Real Time Communication, on June 18, 2026.

resolved Jun 18, 2026, 05:40 PM UTC

Service is fully restored as of 17:18 UTC. Traffic is being successfully routed to other regions.

Started
Jun 18, 2026, 05:09 PM UTC
Resolved
Jun 18, 2026, 05:40 PM UTC
Duration
30m
Detected by Pingoru
Jun 18, 2026, 05:09 PM UTC

Affected components

US East - Real Time Communication

Update timeline

  1. investigating Jun 18, 2026, 05:09 PM UTC

    We are currently investigating connection failure reports in US East.

  2. monitoring Jun 18, 2026, 05:32 PM UTC

    We have routed traffic away from US East region and connection failure errors are back to baseline. We are continuing to investigate and monitor SIP transfer errors.

  3. resolved Jun 18, 2026, 05:40 PM UTC

    Service is fully restored as of 17:18 UTC. Traffic is being successfully routed to other regions.

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