LiveKit incident

Frankfurt Cloud Provider Outage

Resolved on October 31, 2025, affecting Europe Central - SIP and Europe Central - TURN and 1 more.

resolved Oct 31, 2025, 09:05 AM UTC

On 2025-10-31 from 06:42 to 06:55 UTC, we detected a cloud provider outage in Frankfurt. We automatically routed around this. After recovery, we noticed elevated RTT to other European clusters, so as a precaution we kept Frankfurt drained until the network proved stable. It was undrained at 09:08.

Started
Oct 31, 2025, 09:05 AM UTC
Resolved
Oct 31, 2025, 09:05 AM UTC
Duration
–
Detected by Pingoru
Oct 31, 2025, 09:05 AM UTC

Affected components

Europe Central - SIPEurope Central - TURNEurope Central - EgressEurope Central - IngressEurope Central - Real Time Communication

Update timeline

  1. resolved Oct 31, 2025, 09:05 AM UTC

    On 2025-10-31 from 06:42 to 06:55 UTC, we detected a cloud provider outage in Frankfurt. We automatically routed around this. After recovery, we noticed elevated RTT to other European clusters, so as a precaution we kept Frankfurt drained until the network proved stable. It was undrained at 09:08.

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