LiveKit incident

Cloud Agents in us-east experiencing update issues

Resolved after 1 hour 57 minutes, affecting US East - Cloud Agents, on October 31, 2025.

monitoring Oct 31, 2025, 01:10 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Oct 31, 2025, 12:37 PM UTC
Resolved
Oct 31, 2025, 02:35 PM UTC
Duration
1h 57m
Detected by Pingoru
Oct 31, 2025, 12:37 PM UTC

Affected components

US East - Cloud Agents

Update timeline

  1. investigating Oct 31, 2025, 12:37 PM UTC

    We are currently investigating the issue.

  2. monitoring Oct 31, 2025, 01:04 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. identified Oct 31, 2025, 01:10 PM UTC

    The Reconciler service experienced an interruption, preventing certain changes (e.g., update-secret, deployments, etc.) from being applied to agents during the incident. Creation of new agents was not affected, and only a subset of existing agents were impacted.

  4. monitoring Oct 31, 2025, 01:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Oct 31, 2025, 02:35 PM UTC

    This incident has been resolved.

Your product runs on more than LiveKit

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →