Resolved after 6 hours 24 minutes, affecting Europe Central - Cloud Agents, on November 6, 2025.
This incident has been resolved. An upstream service provider was having intermittent timeout issues. We've added retries to this interaction and we have not seen a reoccurrence.
Affected components
Update timeline
- investigating Nov 06, 2025, 03:39 PM UTC
We are investigating intermittent issues with creating new cloud agents in EU Central. Running agents in this region are not affected.
- identified Nov 06, 2025, 04:38 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 06, 2025, 07:28 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 06, 2025, 10:03 PM UTC
This incident has been resolved. An upstream service provider was having intermittent timeout issues. We've added retries to this interaction and we have not seen a reoccurrence.
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