LiveKit incident

Elevated setup times for Egress and SIP in Frankfurt region

Resolved after 1 day 2 hours, affecting Europe Central - SIP and Europe Central - Egress, on December 11, 2025.

resolved Dec 12, 2025, 11:49 PM UTC

This incident has been resolved. p99 latency between services in the cluster and the DB instance in the eu-central region was elevated from a single cluster. Traffic has been routed around the cluster.

Started: Dec 11, 2025, 04:02 PM UTC
Resolved: Dec 12, 2025, 06:42 PM UTC
Duration: 1d 2h
Detected by Pingoru: Dec 11, 2025, 04:02 PM UTC

Affected components

Europe Central - SIPEurope Central - Egress

Update timeline

investigating Dec 12, 2025, 07:37 PM UTC

We are currently investigating reports of increased API response times for Egress and SIP in our Frankfurt region.
resolved Dec 12, 2025, 11:49 PM UTC

This incident has been resolved. p99 latency between services in the cluster and the DB instance in the eu-central region was elevated from a single cluster. Traffic has been routed around the cluster.

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