Resolved on March 23, 2026.
Between 15:00–17:25 UTC, a subset of SIP outbound calls in the US East region experienced failures due to an internal DNS resolution issue on a single host. Approximately 1.22% of calls within the region were affected. The affected host was taken out of rotation and workloads were redistributed. Call failure rates returned to baseline following remediation.
Update timeline
- resolved Mar 24, 2026, 01:17 AM UTC
Between 15:00–17:25 UTC, a subset of SIP outbound calls in the US East region experienced failures due to an internal DNS resolution issue on a single host. Approximately 1.22% of calls within the region were affected. The affected host was taken out of rotation and workloads were redistributed. Call failure rates returned to baseline following remediation.
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