Resolved after 2 hours 23 minutes, affecting Europe Central - TURN and Europe Central - Real Time Communication, on April 1, 2026.
We identified degraded connection errors affecting a small percentage of requests to Real Time Communication and TURN services in our EU (Frankfurt) region. Automatic retries prevented applications from experiencing failures. A fix has been implemented and we are actively monitoring to confirm stability.
Affected components
Update timeline
- monitoring Apr 01, 2026, 10:37 AM UTC
We identified degraded connection errors affecting a small percentage of requests to Real Time Communication and TURN services in our EU (Frankfurt) region. Automatic retries prevented applications from experiencing failures. A fix has been implemented and we are actively monitoring to confirm stability.
- resolved Apr 01, 2026, 01:01 PM UTC
This incident has been resolved.
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