LiveKit incident

Elevated latency in Hyderabad region

Resolved after 2 hours 1 minute, affecting India - SIP and India - Ingress, on June 5, 2026.

resolved Jun 05, 2026, 11:08 AM UTC

We identified a connectivity problem in the Hyderabad cluster. As mitigation, we've drained the cluster to route traffic away from it. Mumbai traffic is unaffected and serving normally. We'll undrain Hyderabad once we're confident it's functioning normally.

Started
Jun 05, 2026, 09:06 AM UTC
Resolved
Jun 05, 2026, 11:08 AM UTC
Duration
2h 1m
Detected by Pingoru
Jun 05, 2026, 09:06 AM UTC

Affected components

India - SIPIndia - Ingress

Update timeline

  1. investigating Jun 05, 2026, 09:06 AM UTC

    We're investigating elevated latency affecting Ingress and SIP services in our Hyderabad region.

  2. investigating Jun 05, 2026, 10:05 AM UTC

    As of 09:21 UTC, we've applied a mitigation by routing traffic away from the Hyderabad region. Failure rates are returning to normal levels. We're continuing to monitor the issue.

  3. resolved Jun 05, 2026, 11:08 AM UTC

    We identified a connectivity problem in the Hyderabad cluster. As mitigation, we've drained the cluster to route traffic away from it. Mumbai traffic is unaffected and serving normally. We'll undrain Hyderabad once we're confident it's functioning normally.

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