LiveKit incident

Brief cross-region connectivity disruption in US East

Resolved after 3 hours 59 minutes, on May 7, 2026.

resolved May 08, 2026, 08:25 PM UTC

Between ~17:16 and 17:21 UTC on May 7, 2026, inter-region connectivity between our US East region and other regions was briefly degraded due to a network connectivity issue in our underlying cloud provider's data center. During this window, sessions that relied on cross-region track relay through US East may have experienced brief connection failures or reconnections for some participants. Our system recovered automatically once the cloud provider's data center network connectivity was restored.

Started
May 07, 2026, 05:16 PM UTC
Resolved
May 07, 2026, 09:15 PM UTC
Duration
3h 59m
Detected by Pingoru
May 07, 2026, 05:16 PM UTC

Update timeline

  1. resolved May 08, 2026, 08:25 PM UTC

    Between ~17:16 and 17:21 UTC on May 7, 2026, inter-region connectivity between our US East region and other regions was briefly degraded due to a network connectivity issue in our underlying cloud provider's data center. During this window, sessions that relied on cross-region track relay through US East may have experienced brief connection failures or reconnections for some participants. Our system recovered automatically once the cloud provider's data center network connectivity was restored.

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