Linq incident

Some Linq Lines in Degraded State

Resolved after 3 days 1 hour, affecting Linq Blue and Linq Blue API, on April 10, 2026.

investigating Apr 10, 2026, 11:06 PM UTC

We're continuing to work towards complete resolution for affected lines. Partners that have been affected have been directly communicated with about further steps. We will not be posting as frequently, but please reach out in slack or via email if you have any questions or concerns. We will resolve the issue once we are confident all partners are no longer have degraded lines.

Started
Apr 10, 2026, 02:27 PM UTC
Resolved
Apr 13, 2026, 04:00 PM UTC
Duration
3d 1h
Detected by Pingoru
Apr 10, 2026, 02:27 PM UTC

Affected components

Linq BlueLinq Blue API

Update timeline

  1. investigating Apr 10, 2026, 02:27 PM UTC

    We are investigating some Linq Lines that are having issues and are in a Limited/Degraded State currently. We have a team focused on investigating and resolving this as quickly as possible. Please keep an eye on your line statuses in the Linq Dashboard. Meanwhile, we will be posting updates here, as well, as the issue is investigated and eventually resolved.

  2. investigating Apr 10, 2026, 05:43 PM UTC

    The status of the affected lines has not changed. Our team is actively working to resolve the affected lines at this moment. We do not yet have a solid ETA for when full resolution will be completed. In the meantime, please monitor https://dashboard.linqapp.com/api-tooling/phone-numbers as it will automatically reflect the status of affected lines as they are updated.

  3. investigating Apr 10, 2026, 06:39 PM UTC

    Our team is still actively working to bring the affected lines back online. We appreciate your patience as we work toward a resolution. Please continue to check https://dashboard.linqapp.com/api-tooling/phone-numbers for the latest status of affected lines, as it will update automatically as lines are restored.

  4. investigating Apr 10, 2026, 08:00 PM UTC

    We are still actively working to bring the affected lines back online. We will continue to update here on the status page, but for line specifics, please continue to check https://dashboard.linqapp.com/api-tooling/phone-numbers for the latest status of affected lines, as it will update automatically as lines are restored. We appreciate your patience as we work toward a resolution.

  5. investigating Apr 10, 2026, 11:06 PM UTC

    We're continuing to work towards complete resolution for affected lines. Partners that have been affected have been directly communicated with about further steps. We will not be posting as frequently, but please reach out in slack or via email if you have any questions or concerns. We will resolve the issue once we are confident all partners are no longer have degraded lines.

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