Linq Outage History
Linq is up right nowPingoru has recorded 26 incidents for Linq: 26 in the last 12 months and 0 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 13 | 80 of 720 (11%) |
| May 2026 | 6 | 11 of 744 (1%) |
| June 2026 | 0 | 16 of 720 (2%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 547 (0%) |
Incidents, newest first
Minor May 31, 2026 High Error Rates 1d Linq Blue, Linq Blue API
Started May 31, 2026, 03:39 PM UTC· resolved Jun 01, 2026, 03:54 PM UTC
- investigating May 31, 2026, 04:23 PM UTC
Update: We have identified the issue resulting in elevated error rates. We are working to resolve these issues, and will provide additional updates as soon as possible.
- investigating May 31, 2026, 04:33 PM UTC
Update: A fix has been successfully implemented, and we are starting to see services recover. We are currently monitoring the systems to ensure full stability.
- investigating May 31, 2026, 05:18 PM UTC
We are seeing some recovery. We've identified the issue but we're working to bring all services back online now.
Minor May 21, 2026 Linq Blue API recovered –
Started May 21, 2026, 12:01 AM UTC· resolved May 21, 2026, 12:01 AM UTC
No vendor updates were posted for this incident.
Major May 20, 2026 Investigating Subset of Lines being down 1h 55m Platform API, Linq Blue API
Started May 20, 2026, 11:35 PM UTC· resolved May 21, 2026, 01:30 AM UTC
- investigating May 20, 2026, 11:35 PM UTC
We're investigating a subset of lines being down.
- investigating May 20, 2026, 11:53 PM UTC
We have a grid level power failure at one of our datacenters affecting a subset of our partners. We will continue to update as we receive more info.
Major May 19, 2026 Momentary Outage API Gateway 4m Platform API, Linq Blue, Linq Blue API
Started May 19, 2026, 01:36 PM UTC· resolved May 19, 2026, 01:40 PM UTC
- investigating May 19, 2026, 01:36 PM UTC
We had an approx 2 to 3 minute outage where traffic would have experienced increased errors. Investigating.
Minor April 23, 2026 Linq Phone recovered –
Started Apr 23, 2026, 05:06 PM UTC· resolved Apr 23, 2026, 05:06 PM UTC
No vendor updates were posted for this incident.
Minor April 23, 2026 Platform API recovered –
Started Apr 23, 2026, 05:06 PM UTC· resolved Apr 23, 2026, 05:06 PM UTC
No vendor updates were posted for this incident.
Minor April 23, 2026 API V2 Degradation 1h 47m Linq Blue, Linq Blue API
Started Apr 23, 2026, 04:54 PM UTC· resolved Apr 23, 2026, 06:41 PM UTC
- investigating Apr 23, 2026, 04:54 PM UTC
We experienced high error rates for our V2 API. We're currently investigating.
- investigating Apr 23, 2026, 05:01 PM UTC
We have identified the cause and implementing mitigations/fixes. We will update soon when the incident is resolved. Currently the degradation is continuing to cause higher than normal error rates for the V2 api.
- investigating Apr 23, 2026, 05:36 PM UTC
We have been implementing mitigations and have seen lower error rates. We're continuing to work on the issue further and will continue to monitor the issue.
Minor April 10, 2026 Some Linq Lines in Degraded State 3d 1h Linq Blue, Linq Blue API
Started Apr 10, 2026, 02:27 PM UTC· resolved Apr 13, 2026, 04:00 PM UTC
- investigating Apr 10, 2026, 02:27 PM UTC
We are investigating some Linq Lines that are having issues and are in a Limited/Degraded State currently. We have a team focused on investigating and resolving this as quickly as possible. Please keep an eye on your line statuses in the Linq Dashboard. Meanwhile, we will be posting updates here, as well, as the issue is investigated and eventually resolved.
- investigating Apr 10, 2026, 05:43 PM UTC
The status of the affected lines has not changed. Our team is actively working to resolve the affected lines at this moment. We do not yet have a solid ETA for when full resolution will be completed. In the meantime, please monitor https://dashboard.linqapp.com/api-tooling/phone-numbers as it will automatically reflect the status of affected lines as they are updated.
- investigating Apr 10, 2026, 06:39 PM UTC
Our team is still actively working to bring the affected lines back online. We appreciate your patience as we work toward a resolution. Please continue to check https://dashboard.linqapp.com/api-tooling/phone-numbers for the latest status of affected lines, as it will update automatically as lines are restored.
- investigating Apr 10, 2026, 08:00 PM UTC
We are still actively working to bring the affected lines back online. We will continue to update here on the status page, but for line specifics, please continue to check https://dashboard.linqapp.com/api-tooling/phone-numbers for the latest status of affected lines, as it will update automatically as lines are restored. We appreciate your patience as we work toward a resolution.
- investigating Apr 10, 2026, 11:06 PM UTC
We're continuing to work towards complete resolution for affected lines. Partners that have been affected have been directly communicated with about further steps. We will not be posting as frequently, but please reach out in slack or via email if you have any questions or concerns. We will resolve the issue once we are confident all partners are no longer have degraded lines.
Minor April 8, 2026 Attachment Errors 13m Platform API
Started Apr 08, 2026, 06:58 PM UTC· resolved Apr 08, 2026, 07:11 PM UTC
- investigating Apr 08, 2026, 06:58 PM UTC
Investigating reports of elevated 4xx errors in the v3 API for attachments.
Minor April 8, 2026 Service Degradation for API V3 6m Platform API
Started Apr 08, 2026, 05:01 PM UTC· resolved Apr 08, 2026, 05:07 PM UTC
- investigating Apr 08, 2026, 05:01 PM UTC
The v3 API was degraded and experienced elevated 5xx errors for approx 6m. The issue was mitigated, and we are operating normally again.
Major April 6, 2026 Partial outage at Data Center 2h 6m Platform API, Linq Blue, Linq Blue API
Started Apr 06, 2026, 09:35 PM UTC· resolved Apr 06, 2026, 11:41 PM UTC
- investigating Apr 06, 2026, 09:35 PM UTC
There is a partial outage at one of our Data Centers. It's affecting a small subset of Partners/Lines and we're working on getting a list together of those affected.
- investigating Apr 06, 2026, 09:52 PM UTC
Power has been restored, and we've contacted the partners that were affected. We're currently validating that everything is flowing again as expected and will update when we have the all clear.
- investigating Apr 06, 2026, 10:47 PM UTC
Most lines are back online now with just a few remaining. We'll continue to monitor recovery and update when they are all back up and running.
Minor April 3, 2026 Investigating issue with partner webhook deliveries on v3 API 19m Platform API, Linq Blue API
Started Apr 03, 2026, 09:36 PM UTC· resolved Apr 03, 2026, 09:55 PM UTC
- investigating Apr 03, 2026, 09:36 PM UTC
We are currently investigating an issue affecting partner webhook deliveries on the v3 API platform. Some partners may experience delayed or failed webhook notifications. Our engineering team is actively looking into the root cause and working toward a resolution. We will provide updates as more information becomes available.
- investigating Apr 03, 2026, 09:47 PM UTC
Update: Webhook deliveries on the v3 API platform appear to have returned to normal at this time. Our team is still investigating the root cause of the earlier delays to ensure stability going forward. We will continue to monitor and provide further updates as needed.
Major April 1, 2026 Momentary Outage at One Data Center 6m Platform API, Linq Blue API
Started Apr 01, 2026, 08:55 PM UTC· resolved Apr 01, 2026, 09:01 PM UTC
- investigating Apr 01, 2026, 08:55 PM UTC
There was an approx 5 minute outage at one of our data centers. As a result, some partners outbound messages would have failed, and you would have received a message.failed webhook for any messages that didn't dispatch successfully during the outage.
Minor March 19, 2026 Webhook delivery delayed for v3 8m Platform API
Started Mar 19, 2026, 10:42 PM UTC· resolved Mar 19, 2026, 10:50 PM UTC
- investigating Mar 19, 2026, 10:42 PM UTC
Webhooks on v3 are seeing delays of up to 7 minutes
Minor March 19, 2026 High Volume Traffic – Platform API
Started Mar 19, 2026, 07:28 PM UTC· resolved Mar 19, 2026, 07:28 PM UTC
No vendor updates were posted for this incident.
Major March 17, 2026 Networking: Primary ISP Failover at Data Center 3h 48m Linq Blue, Linq Blue API
Started Mar 17, 2026, 05:50 PM UTC· resolved Mar 17, 2026, 09:38 PM UTC
- investigating Mar 17, 2026, 05:50 PM UTC
Our primary ISP at one of our data centers is currently experiencing an outage. We have seamlessly failed over to our backup ISP, and all systems are operating normally based on our monitoring. Please let us know if you experience any issues. Our team is actively monitoring the situation as we work with our primary ISP to restore service.
Minor March 11, 2026 Linq Blue API - Increased Latency 21m Linq Blue API
Started Mar 11, 2026, 03:36 AM UTC· resolved Mar 11, 2026, 03:57 AM UTC
- investigating Mar 11, 2026, 03:36 AM UTC
The Linq Blue API is currently experiencing increased above average latency. Our team is actively investigating and working to resolve the issue. We will provide updates as more information becomes available.
- investigating Mar 11, 2026, 03:41 AM UTC
Update: We are currently seeing approximately a few minutes of latency on the v3 API and a little over 10 minutes of latency on the v2 API. We understand this may be causing some confusion and we appreciate your patience. Our team is actively working to bring latency back to normal levels. If you are experiencing issues, please note that requests are still being processed, just with the delays noted above.
- investigating Mar 11, 2026, 03:45 AM UTC
Update: Latency on the v3 API has returned to normal. We are still monitoring v3 error rates, but latency is back to expected levels. The v2 API is still experiencing the same elevated latency (~10+ minutes). Our team continues to work on resolving this. We will provide further updates as the situation progresses.
Major March 9, 2026 V2 Webhook Delivery and Processing Delays 2h 26m Platform API, Linq Blue API
Started Mar 09, 2026, 07:30 PM UTC· resolved Mar 09, 2026, 09:56 PM UTC
- investigating Mar 09, 2026, 07:30 PM UTC
V2 API webhook delivery and processing is delayed by 2+ minutes currently. The team is aware of the cause and working to fix the issue. Note: V3 API is not affected.
- investigating Mar 09, 2026, 08:30 PM UTC
We have identified the root cause and are in the process of implementing mitigations and monitoring queue latencies for V2.
- investigating Mar 09, 2026, 09:15 PM UTC
We are seeing the queues trending down towards normal now. I will take a little more time for it to get back to normal while the system catches up.
Major March 7, 2026 Increased V2 API Webhook Latencies 46m Platform API, Linq Blue API
Started Mar 07, 2026, 08:45 PM UTC· resolved Mar 07, 2026, 09:31 PM UTC
- investigating Mar 07, 2026, 08:45 PM UTC
The V2 API webhooks latency is at 10+minutes currently. We are working on mitigating this currently.
- investigating Mar 07, 2026, 08:57 PM UTC
V2 API webhook delivery and processing is delayed by 20+ minutes currently. The team is aware of the cause and working to fix the issue. Note: V3 API is not affected.
- investigating Mar 07, 2026, 09:15 PM UTC
We have identified the root cause and are in the process of implementing mitigations and monitoring queue latencies for V2.
- investigating Mar 07, 2026, 09:21 PM UTC
We are seeing the queues trending down towards normal now. it's just going to take a little more time for it to get back to normal while the system catches up.
Minor March 6, 2026 Investigating elevated v3 API error rates 18m Linq Blue API
Started Mar 06, 2026, 09:58 PM UTC· resolved Mar 06, 2026, 10:16 PM UTC
- investigating Mar 06, 2026, 09:58 PM UTC
We are currently investigating an issue affecting our v3 API. Increased error rates have been observed, and our team is actively working to identify and resolve the root cause. We will provide updates as more information becomes available.
- investigating Mar 06, 2026, 10:03 PM UTC
Error rates on the v3 API are trending downward and the service appears to be stabilizing. The incident occurred between 3:43 PM and 3:59 PM CST. We will continue monitoring and provide a final update once we have confirmed full recovery.