Line2 Outage History
Line2 is up right nowPingoru has recorded 26 incidents for Line2: 5 in the last 12 months and 0 in the last 90 days.
Incidents, newest first
Minor May 19, 2026 Line2 Service Degraded 52m Line2 websites, Voice Services, iOS Mobile Apps, Android Mobile Apps
Started May 19, 2026, 12:33 PM UTC· resolved May 19, 2026, 01:25 PM UTC
- investigating May 19, 2026, 12:33 PM UTC
We are currently investigating an issue causing degraded performance for some Line2 services due to a database CPU spike. Customers may experience intermittent delays or issues accessing certain features. Our engineering and operation teams are actively working to mitigate the issue and restore full service performance as quickly as possible. We will continue to provide updates as more information becomes available.
- resolved May 19, 2026, 01:25 PM UTC
We have mitigated the UP database CPU issue that was causing degraded performance for Line2 UP services. Service performance has stabilized, and customers should no longer experience intermittent delays or access issues. Our engineering and operation team will continue monitoring the environment closely to ensure ongoing stability. We appreciate your patience during this incident.
Notice May 12, 2026 Line2 service degraded 37m Voice Services, Line2 APIs, Text Messaging Systems (SMS)
Started May 12, 2026, 03:04 AM UTC· resolved May 12, 2026, 03:42 AM UTC
- investigating May 12, 2026, 03:04 AM UTC
We are currently investigating an issue causing service degradation for Line2 customers. Users may experience delays or failures with voice calling, messaging, or related services. Our engineering and operations teams are actively working to identify the root cause and restore full service as quickly as possible. We will continue to provide updates as more information becomes available. We apologize for the inconvenience and appreciate your patience.
- resolved May 12, 2026, 03:42 AM UTC
We have implemented mitigation measures to stabilize the platform. Service performance has improved, and our teams are continuing to closely monitor the environment to ensure services fully recover and remain stable.
Notice May 5, 2026 Degradation of Push Notifications – Voice Services, iOS Mobile Apps, Android Mobile Apps, Text Messaging Systems (SMS)
Started May 05, 2026, 01:06 AM UTC· resolved May 05, 2026, 01:06 AM UTC
- resolved May 05, 2026, 01:06 AM UTC
We have identified and resolved an issue affecting push notifications for our applications. During the incident, some users experienced delayed or missing notifications. The issue has now been fully resolved, and all services are operating normally.
Notice January 15, 2026 Outbound Calling issue 1h 10m
Started Jan 15, 2026, 05:45 PM UTC· resolved Jan 15, 2026, 06:55 PM UTC
- resolved Jan 15, 2026, 05:30 PM UTC
On Jan 15 2026, 12:45 EST Our services suffered an outbound calling issue. No outbound calls were available during this period. The issues was resolved by Jan 15 2026, 1:55pm EST.
Critical November 18, 2025 Cloudflare Outage Impacting Services 5h 44m Line2 websites, Voice Services, iOS Mobile Apps, Android Mobile Apps and 7 more
Started Nov 18, 2025, 01:04 PM UTC· resolved Nov 18, 2025, 06:49 PM UTC
- investigating Nov 18, 2025, 01:04 PM UTC
We are currently experiencing an issue due to a widespread Cloudflare outage. This is affecting access to our services, including login, website availability, and certain API operations. Our teams are actively monitoring Cloudflare’s status and working to mitigate the impact where possible. We will provide updates as soon as Cloudflare implements a fix or if we make any adjustments to restore service. Thank you for your patience and understanding.
- identified Nov 18, 2025, 01:17 PM UTC
Cloudflare has identified the issue and a fix is being implemented.
- monitoring Nov 18, 2025, 02:15 PM UTC
Core Services have been restored.
- monitoring Nov 18, 2025, 03:22 PM UTC
We are continuing to monitor for any further issues.
- monitoring Nov 18, 2025, 03:51 PM UTC
We are continuing to monitor for any further issues.
- resolved Nov 18, 2025, 06:49 PM UTC
This incident has been resolved.
Major August 7, 2025 Outbound email outage 19m Email Delivery Systems
Started Aug 07, 2025, 02:40 AM UTC· resolved Aug 07, 2025, 03:00 AM UTC
- investigating Aug 07, 2025, 02:40 AM UTC
We are currently experiencing a service disruption affecting all outbound emails sent from our platform, due to an outage at our downstream email provider. This impacts system-generated messages such as voicemail notifications, call recordings, and user-composed emails sent through our email service. A support ticket has been opened with the provider, and our team is actively working with them to resolve the issue. We will provide updates as more information becomes available.
- resolved Aug 07, 2025, 03:00 AM UTC
Our downstream email provider has restored service. Outbound emails from our platform is operational.
Notice June 12, 2025 Line2 Services Affected 38m Line2 websites, Android Mobile Apps, Line2 APIs, Voice-to-text Systems and 1 more
Started Jun 12, 2025, 07:35 PM UTC· resolved Jun 12, 2025, 08:13 PM UTC
- monitoring Jun 12, 2025, 07:35 PM UTC
We are currently experiencing issues affecting some Line2 services due to ongoing incidents with Cloudflare and Google Cloud Platform. Impacted services include access to www.line2.com, push notifications on Android devices, and voicemail transcription for some customers. We are actively monitoring the situation and will provide updates as they become available.
- monitoring Jun 12, 2025, 08:13 PM UTC
This incident has been resolved. All services are back to full functionality.
- resolved Jun 12, 2025, 08:13 PM UTC
This incident has been resolved.
Notice February 20, 2025 Login Issues 1h 8m Line2 websites, iOS Mobile Apps, Android Mobile Apps
Started Feb 20, 2025, 04:02 PM UTC· resolved Feb 20, 2025, 05:10 PM UTC
- investigating Feb 20, 2025, 04:02 PM UTC
Login Issues Detected: We are experiencing login issues on the platform and are working to resolve them.
- resolved Feb 20, 2025, 05:10 PM UTC
This incident has been resolved.
- postmortem Feb 20, 2025, 05:16 PM UTC
**Login Issues Resolved:** The login issues on the platform have been resolved. If you’re still experiencing any issues, please log out and log back in
Critical December 3, 2024 New Number Assignment Issues 1h 45m Sign-up Funnels
Started Dec 03, 2024, 05:48 PM UTC· resolved Dec 03, 2024, 07:33 PM UTC
- monitoring Dec 03, 2024, 05:48 PM UTC
We have identified an issue with our third-party carrier that is affecting new phone number assignments. Existing customers are not affected. We will continue to monitor this issue and provide updates.
- resolved Dec 03, 2024, 07:33 PM UTC
Our carrier has resolved the issue, and new sign-ups are now being processed. However, there is still a backlog for customers who signed up between 11:40 AM and 01:00 PM EST. These numbers are still being processed by our carrier and should be updated shortly.
Minor November 14, 2024 Delays in voicemail and email services processing times 12h 46m Fax Systems, Email Delivery Systems
Started Nov 14, 2024, 02:33 PM UTC· resolved Nov 15, 2024, 03:20 AM UTC
- monitoring Nov 14, 2024, 02:33 PM UTC
Hello All, Starting at 6:27 p.m. EST on November 13th, we discovered a file replication issue that affected fax and voicemail queue processing times. We will experience delays in fax, voicemail and email delivery systems. We have applied a fix for this issue, however it may need a few hours to process all backlogged queues. We will continue to monitor and provide further updates. We apologize for any inconvenience this has caused.
- resolved Nov 15, 2024, 03:20 AM UTC
Hello All, As of 6:30 PM EST, we have confirmed that all backlogs and delays have been processed, and all previously affected services have returned to normal operations. Again, we apologize for any inconvenience this issue may have caused.