Line2 incident

Cloudflare Outage Impacting Services

Resolved after 5 hours 44 minutes, affecting Line2 websites and Voice Services and 1 more, on November 18, 2025.

monitoring Nov 18, 2025, 03:51 PM UTC

We are continuing to monitor for any further issues.

Started: Nov 18, 2025, 01:04 PM UTC
Resolved: Nov 18, 2025, 06:49 PM UTC
Duration: 5h 44m
Detected by Pingoru: Nov 18, 2025, 01:04 PM UTC

Affected components

Line2 websitesVoice ServicesiOS Mobile AppsAndroid Mobile AppsLine2 APIsText Messaging Systems (SMS)Voice-to-text SystemsFax SystemsEmail Delivery SystemsAudio & Web Conferencing Systems

Update timeline

investigating Nov 18, 2025, 01:04 PM UTC

We are currently experiencing an issue due to a widespread Cloudflare outage. This is affecting access to our services, including login, website availability, and certain API operations. Our teams are actively monitoring Cloudflare’s status and working to mitigate the impact where possible. We will provide updates as soon as Cloudflare implements a fix or if we make any adjustments to restore service. Thank you for your patience and understanding.
identified Nov 18, 2025, 01:17 PM UTC

Cloudflare has identified the issue and a fix is being implemented.
monitoring Nov 18, 2025, 02:15 PM UTC

Core Services have been restored.
monitoring Nov 18, 2025, 03:22 PM UTC

We are continuing to monitor for any further issues.
monitoring Nov 18, 2025, 03:51 PM UTC

We are continuing to monitor for any further issues.
resolved Nov 18, 2025, 06:49 PM UTC

This incident has been resolved.

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