LaunchDarkly incident

Investigating elevated latency

Resolved after 2 hours 46 minutes, affecting Config management and Web app (app.launchdarkly.com), on November 13, 2025.

resolved Nov 14, 2025, 12:36 AM UTC

The issue with the AI Configs list page has been resolved. Impacted services have returned to normal operation.

Started
Nov 13, 2025, 09:49 PM UTC
Resolved
Nov 14, 2025, 12:36 AM UTC
Duration
2h 46m
Detected by Pingoru
Nov 13, 2025, 09:49 PM UTC

Affected components

Config managementWeb app (app.launchdarkly.com)

Update timeline

  1. investigating Nov 13, 2025, 09:49 PM UTC

    We detected elevated latencies loading the flag list and AI configs list pages. The flag list’s performance has recovered, and we continue to investigate remediation on the AI configs list page.

  2. resolved Nov 14, 2025, 12:36 AM UTC

    The issue with the AI Configs list page has been resolved. Impacted services have returned to normal operation.

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