LaunchDarkly incident

Elevated error rates in the LaunchDarkly application

Minor Resolved View vendor source →

LaunchDarkly experienced a minor incident on October 2, 2026 affecting Web app (app.launchdarkly.com), lasting 18h 54m. The incident has been resolved; the full update timeline is below.

Started
Oct 02, 2026, 02:10 PM UTC
Resolved
Oct 03, 2026, 09:05 AM UTC
Duration
18h 54m
Detected by Pingoru
Oct 02, 2026, 02:10 PM UTC

Affected components

Web app (app.launchdarkly.com)

Update timeline

  1. identified Oct 02, 2026, 02:10 PM UTC

    We're investigating elevated error rates affecting the LaunchDarkly web application and API. Some requests may fail or time out intermittently, including custom role management. We'll share an update as we learn more.

  2. identified Oct 02, 2026, 05:29 PM UTC

    Identified. We've identified the cause of the elevated error rates and are working on a fix. Customers may still be unable to list, search, or assign custom roles; existing roles continue to be enforced. Most other features are operating normally, though some requests may fail intermittently. We'll share another update as recovery progresses.

  3. monitoring Oct 03, 2026, 01:26 AM UTC

    Monitoring. We've applied a fix and error rates have returned to normal, including custom role listing, search, and assignment. We're continuing to monitor while we complete recovery work.

  4. resolved Oct 03, 2026, 09:05 AM UTC

    This incident has been resolved.