Resolved after 2 hours 24 minutes, affecting Server-side streaming API and Flag targeting and 1 more, on December 15, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Dec 15, 2025, 02:14 PM UTC
We are investigating an increase in SDK error rates affecting a small portion of requests, currently estimated at less than one percent. SDKs will automatically retry these errors, so the primary customer impact is expected to be longer SDK initialization times rather than request failures. We believe the issue is related to an ongoing incident affecting one of our vendors. Our team is actively working to mitigate the impact and will provide additional updates as more information becomes available.
- investigating Dec 15, 2025, 02:42 PM UTC
We are continuing to investigate this issue.
- investigating Dec 15, 2025, 03:03 PM UTC
We are also observing a small percentage timeouts when modifying feature flags via our API or UI. We are continuing to investigate this error.
- investigating Dec 15, 2025, 03:22 PM UTC
We are continuing to investigate this issue.
- identified Dec 15, 2025, 03:31 PM UTC
The issue has been identified and a fix is being implemented.
- identified Dec 15, 2025, 03:43 PM UTC
We are observing a reduction in SDK errors. We are continuing to work on a fix.
- monitoring Dec 15, 2025, 04:20 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 15, 2025, 04:38 PM UTC
This incident has been resolved.
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