LaunchDarkly incident

Delay in Observability product data ingest

Resolved after 2 hours 17 minutes, affecting Observability Data Ingest (Sessions, Errors), on December 17, 2025.

monitoring Dec 17, 2025, 08:20 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Dec 17, 2025, 06:33 PM UTC
Resolved
Dec 17, 2025, 08:51 PM UTC
Duration
2h 17m
Detected by Pingoru
Dec 17, 2025, 06:33 PM UTC

Affected components

Observability Data Ingest (Sessions, Errors)

Update timeline

  1. investigating Dec 17, 2025, 06:33 PM UTC

    Sessions and errors may be delayed by up to 3 hours. We are investigating the root cause.

  2. identified Dec 17, 2025, 07:35 PM UTC

    We have identified the cause of the ingest delay and are catching up on the backlogged messages. We expect to be caught up on all delayed sessions and errors in the next hour. Data loss is not expected.

  3. monitoring Dec 17, 2025, 08:20 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 17, 2025, 08:51 PM UTC

    This incident has been resolved.

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