Resolved after 2 hours 18 minutes, affecting Context processing and Flag usage metrics and 1 more, on January 31, 2026.
This incident has been resolved and all data processing pipelines are fully caught up. No data was lost.
Affected components
Update timeline
- investigating Jan 31, 2026, 10:02 AM UTC
All customers are experiencing data ingestion delays with the following: - Observability sessions and errors - Opentelemetry logs, traces, and metrics - Flag status - Evaluations - Contexts We are investigating and will provide updates as they become available. No data loss is expected.
- identified Jan 31, 2026, 10:23 AM UTC
We have identified the issue and are continuing our work to resolve it.
- monitoring Jan 31, 2026, 11:35 AM UTC
A fix has been implemented and our event processing pipeline for Observability and Opentelemetry are fully caught up. We're continuing to monitor as our event processing pipeline catches up for Flag Status, Evaluations, and Contexts.
- resolved Jan 31, 2026, 12:20 PM UTC
This incident has been resolved and all data processing pipelines are fully caught up. No data was lost.
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