LaunchDarkly incident

Observability Usage Reporting

Resolved after 4 hours 32 minutes, on March 3, 2026.

resolved Mar 04, 2026, 01:13 AM UTC

We've corrected the issues affecting the Observability "Errors" usage reporting for February and are finalizing reporting corrections for March.

Started
Mar 03, 2026, 08:40 PM UTC
Resolved
Mar 04, 2026, 01:13 AM UTC
Duration
4h 32m
Detected by Pingoru
Mar 03, 2026, 08:40 PM UTC

Update timeline

  1. investigating Mar 03, 2026, 08:40 PM UTC

    We're investigating reports of inaccurate usage reporting for some Observability products.

  2. identified Mar 03, 2026, 09:15 PM UTC

    We've identified the root cause affecting the Observability "Errors" usage for some customers and are working to correct it.

  3. resolved Mar 04, 2026, 01:13 AM UTC

    We've corrected the issues affecting the Observability "Errors" usage reporting for February and are finalizing reporting corrections for March.

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