Resolved after 1 hour 58 minutes, affecting Metrics, on April 27, 2026.
We're catching up on backlogged metric data in EU and are monitoring progress. No metric data has been lost.
Affected components
Metrics
Update timeline
- investigating Apr 27, 2026, 03:39 PM UTC
We are investigating an issue causing under-reporting of customer metrics in the EU region.
- identified Apr 27, 2026, 03:45 PM UTC
We've identified that metrics ingest was delayed between 11:11 - 11:27am ET. No metric data has been lost. We're working on catching up on the delayed data.
- monitoring Apr 27, 2026, 04:43 PM UTC
We're catching up on backlogged metric data in EU and are monitoring progress. No metric data has been lost.
- resolved Apr 27, 2026, 05:37 PM UTC
We've fully caught up on the metrics data backlog.
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