Resolved after 6 hours 8 minutes, affecting Server-side streaming API, on May 4, 2026.
We've implemented a fix and have mitigated impact as of 8:35am PT. Streaming SDKs should be able to connect successfully at this time.
Affected components
Update timeline
- investigating May 04, 2026, 12:28 PM UTC
We are investigating elevated error rates for streaming initialization in the Europe region. Some customers using streaming server-side SDKs may have experienced longer than normal initialization times or timeouts when connecting to LaunchDarkly.
- identified May 04, 2026, 12:51 PM UTC
We're identified an infrastructure issue causing elevated error rates and are working on a fix.
- identified May 04, 2026, 02:30 PM UTC
We're continuing to address the root cause of the elevated error rate. Server SDKs may require additional time to initialize while requests are retried.
- monitoring May 04, 2026, 03:47 PM UTC
We've implemented a fix and have mitigated impact as of 8:35am PT. Streaming SDKs should be able to connect successfully at this time.
- resolved May 04, 2026, 04:23 PM UTC
This incident has been resolved.
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