Latitude.sh incident

Increased errors on the Dashboard/API

Resolved after 1 hour 11 minutes, affecting Dashboard and API, on December 1, 2025.

monitoring Dec 01, 2025, 09:02 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Dec 01, 2025, 08:43 PM UTC
Resolved
Dec 01, 2025, 09:54 PM UTC
Duration
1h 11m
Detected by Pingoru
Dec 01, 2025, 08:43 PM UTC

Affected components

DashboardAPI

Update timeline

  1. identified Dec 01, 2025, 08:43 PM UTC

    We are investigating an increased error rate affecting multiple actions in our systems, especially Remote Access, VMs, Custom image deployments, and Databases. It is only affecting the creation of resource actions. Your server is not impacted. We already identified and are working to address this issue as soon as possible, it should take only a few minutes.

  2. monitoring Dec 01, 2025, 09:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 01, 2025, 09:54 PM UTC

    This incident has been resolved.

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