Resolved after 6 hours 5 minutes, affecting LON and IPMI Access and 1 more, on December 21, 2025.
We are currently investigating an issue affecting IPMI access in our London (LON) location. Some users may experience failures when establishing VPN sessions required for IPMI connectivity. Our Network Enginnering team is actively working to identify the root cause and apply the necessary configuration changes. Impact: - IPMI access in London may be unavailable or fail to establish - No impact to customer data or running workloads has been identified We will provide further updates as soon as more information is available.
Affected components
Update timeline
- investigating Dec 21, 2025, 02:35 PM UTC
We are currently investigating an issue affecting IPMI access in our London (LON) location. Some users may experience failures when establishing VPN sessions required for IPMI connectivity. Our Network Enginnering team is actively working to identify the root cause and apply the necessary configuration changes. Impact: - IPMI access in London may be unavailable or fail to establish - No impact to customer data or running workloads has been identified We will provide further updates as soon as more information is available.
- resolved Dec 21, 2025, 08:41 PM UTC
This incident has been resolved.
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