Latitude.sh incident

Network Connectivity Incident - Miami

Resolved after 11 hours 5 minutes, affecting SAO and SP1 and 1 more, on June 23, 2026.

resolved Jun 24, 2026, 09:29 AM UTC

This incident has been resolved. We will follow up with a post-mortem as soon as a complete RCA is finished between Latitude.sh and our DCO.

Started
Jun 23, 2026, 10:23 PM UTC
Resolved
Jun 24, 2026, 09:29 AM UTC
Duration
11h 5m
Detected by Pingoru
Jun 23, 2026, 10:23 PM UTC

Affected components

SAOSP1APIMIA2CHILAXNYCSYDDALRemote access

Update timeline

  1. investigating Jun 23, 2026, 10:23 PM UTC

    We are currently investigating this issue.

  2. investigating Jun 23, 2026, 10:41 PM UTC

    We have a preliminary diagnosis that the incident was caused by a power outage affecting all the customers on the same floor. We are pushing the DC operator for an update. Is it impacting all of our services, Dashboard and API.

  3. monitoring Jun 24, 2026, 12:35 AM UTC

    Services have been restored following a power outage. We are currently monitoring the environment closely and awaiting final confirmation from the data center team. Further updates to follow.

  4. resolved Jun 24, 2026, 09:29 AM UTC

    This incident has been resolved. We will follow up with a post-mortem as soon as a complete RCA is finished between Latitude.sh and our DCO.

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