Latitude.sh incident
Connection Instability at Tokyo and Singapore regions
Resolved after 8 hours 30 minutes, affecting TYO3 and SGP, on July 16, 2025.
After a review, a change has been applied, and the traffic in both regions has been restored. The issue has happened due to intermittencies in one of our Asia providers.
Affected components
Update timeline
- investigating Jul 16, 2025, 12:08 PM UTC
We are currently experiencing intermittent connection issues affecting the Tokyo and Singapore regions. Our team is actively investigating the situation and working to solve the issue as quickly as possible. We apologize for any inconvenience and will provide updates as more information becomes available.
- investigating Jul 16, 2025, 12:10 PM UTC
We are continuing to investigate this issue.
- monitoring Jul 16, 2025, 01:17 PM UTC
After a review, a change has been applied, and the traffic in both regions has been restored. The issue has happened due to intermittencies in one of our Asia providers.
- resolved Jul 16, 2025, 08:39 PM UTC
This incident has been resolved.
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