Resolved after 4 hours 13 minutes, affecting SysTrack Endpoint Connections, on April 4, 2025.
A fix has been deployed. We are monitoring the situation.
Affected components
Update timeline
- investigating Apr 04, 2025, 02:34 PM UTC
We are currently investigating reports that some users in the below regions are experiencing availability issues with SysTrack Cloud endpoints. Real-time functionality (e.g., Resolve, Assist, and/or Prevent) may be unavailable for affected endpoints. We're actively working on identifying the root cause. We apologize for any inconvenience and will provide an update once more details become available.
- identified Apr 04, 2025, 02:56 PM UTC
We have identified problem and are working on remediating the issue.
- identified Apr 04, 2025, 03:52 PM UTC
We are in progress of deploying a fix.
- monitoring Apr 04, 2025, 04:44 PM UTC
A fix has been deployed. We are monitoring the situation.
- resolved Apr 04, 2025, 06:47 PM UTC
This incident has been resolved.
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